Terms and Conditions

  1. By using our services – registering an account with us, visiting our website or accessing the service, you acknowledge and agree to accept the practices, requirements and policies outlined in this Terms & Conditions, and hereby consent to us collecting, using, and/or processing your personal data as described herein.
  2.  Product(s) will be shipped within 3 working days once it is released. The expected release & shipping date of pre-order products will be clearly indicated in each product description. Any changes or delays will be notified in advance.
  3. Estimated time of delivery:
    (a) West Malaysia: 1 – 3 working days
    (b) East Malaysia: 7 – 12 working days
    (c) International : 9 – 18 working days
  4. Order(s) that have entered the shipping process (once the tracking number is sent to the recipient) cannot be modified. Update of shipping information (recipient, contact number, address, etc.) can be made only for orders that have not been shipped by sending us an email at hello@lighthaos.com.
  5. Cancellation/Refund is not possible once the order(s) is placed.
  6. Exchanges must be done within 5 working days for Malaysia order(s) and 10 working days for International order(s), starting from the day the goods are delivered to you. (Please refer to Refund/Exchange Policy for the details and guideline for exchange.)
  7. Copyright in this whole website belongs to Mythas Legacy Sdn. Bhd. (Mythas Legacy). Unless otherwise indicated, it may not be used, sold, licensed, copied or reproduced in any manner or form or in/on any media to any person without the prior written consent of Mythas Legacy.
  8. We reserve the right to amend the Privacy Policy at any time without notice.